visit the landlord’s site

Privacy Policy

everything you need to know

INTRODUCTION

Your privacy is important to us, so through this document, we will explain what data we collect from our users, how we use it, and why, among other guidelines. For your information, we will never ask for more details than we will actually need for the services required; we will never share it with third parties, except by legal obligation or with your previous authorisation; and we will never use your data for any purpose not previously specified.

As users, you should read this Privacy Policy carefully, on a regular basis, and every time you enter your personal data because this document may have been modified. The provider can change any type of information that may appear on the website to comply with regulations or to update the policy without the obligation to give prior notice, with publication on the website of the provider being sufficient.

 

DATA CONTROLLER

Identity: LOCA BCN SERVICES SL (also, the provider)

Tax identification number (NIF): B16845414

Mailing address: Calle Aragon 259 Pral 2B, 08007 Barcelona, (Barcelona)

Email: lopd@locabarcelona.com

LOCA BCN SERVICES SL, as the owner of the website, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data and other existing regulations on the protection of personal data and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organisational, to ensure and protect the confidentiality, integrity, and availability of the data entered.

THE DATA COLLECTION METHODS AND THE DATA THAT WE COLLECT

The data we collect and the methods we use to obtain it are as follows:

1. Using the contact form: Surnames and first name, email and telephone number

2. Using the contact form for temporary or tourist rental: name, email, telephone, date of entry

3. Using the registration form for long-term rental reservations: name, surname, email, reason for stay, tenant name, nationality, date of birth, national identity card or similar, address, country and telephone number

4.  By using the form to send us your CV: name and surname, email and telephone number

5.  Through the contact form for the purchase of property: name, email, telephone

6. Using the Real Estate Personal Shopper Application Form

7. Using the Golden Visa information request form in Spain

 

THE PURPOSE OF DATA PROCESSING

Your personal data will only be used for the following purposes, after providing your consent for each of the purposes in the corresponding section of the website:

1.          Contact form: to respond to queries and/or provide information required for the User;

2.          Temporary or tourist rental registration form: to be able to access the rental of the property chosen by the user if they meet the requirements demanded by Loca Barcelona;

3.          Rental registration form for long-term rental reservation: to be able to access the rental of the property chosen by the user if it meets the requirements demanded by Loca Barcelona;

4.          Send us your CV form: to be a candidate to be part of the agency;

5.          Contact form for the purchase of property: in order to be a candidate for the purchase of the property chosen by the user;

6.          Real estate personal shopper application form: to hire the services of a real estate personal shopper;

7.          Golden Visa information request form in Spain: in order to acquire this card.

8.          Other purposes:

o To carry out the commercial, administrative, fiscal, and accounting procedures that are required under current legislation;

o To know your opinion and improve the services provided by the website;

o To perform an analysis of the profiles and the usability of the website, through cookies (mentioned in the Cookie Policy);

o Social networks: the use of social media will be specified in the corresponding section.

The photographs that are posted on the website are the property of  LOCA BCN SERVICES SL.

You can withdraw your consent at any time by sending a letter with the subject “Unsubscribe” to the aforementioned email.

We will not process your personal data for any purpose other than those described except for legal obligation or judicial requirement.

You will not be the subject of decisions based on automated processing that will have an effect on your data.

 

 

THE LEGITIMACY OF DATA PROCESSING

The legal basis for the processing of your data is the consent you grant at the time of entering your data in the corresponding form to accomplish the purposes, at the moment of ticking the checkbox.

Failure to provide the requested personal data or not accepting this Privacy Policy implies the impossibility of achieving the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legal basis for the development of the administrative, fiscal, accounting and labour obligations that are necessary under the current legislation will be the previous existence of a commercial relationship between the parties.

The prospective or commercial offering of products and services is based on the consent that is requested from you and under no circumstances does the withdrawal of this consent have any bearing on the execution of the subscription agreement..

DATA RETENTION PERIOD

Your data will be retained for the duration of your commercial relationship with us or until you exercise your right to the cancellation, withdrawal, or limitation of processing. However, we will retain

 

ADDITIONAL INFORMATION:

SECURITY MEASURES

The data you provide to us will be treated confidentially. The provider has adopted all the technical and organisational measures and all the levels of protection necessary to ensure the secure processing of data and to prevent its alteration, loss, theft, and unauthorised processing or access, in line with the current state of technology and the nature of the data stored. Likewise, it guarantees that the processing and registration in files, programs, systems, equipment, premises, and centres comply with the requirements and conditions of integrity and security established in the current regulations.

The locabarcelona.egluu.com website is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679).

Your personal data and documentation that you provide to us is stored in a database hosted in the EU and therefore subject to the provisions of the General Data Protection Regulation (GDPR: n° 2016-679). The site uses JavaScript technology. To guarantee the security and confidentiality of Personal Data and Personal Health Data, LOCA BCN SERVICES SL undertakes to use networks protected by standard devices such as firewalls, pseudo, encryption and password. LOCA BCN SERVICES SL has a policy of destruction of personal data and documentation, for when the purpose for which they were collected ends.

When processing Personal Data, LOCA BCN SERVICES S.L. takes all reasonable measures to protect against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

 

 

LANGUAGE

The applicable language for this Privacy Policy is Spanish. Consequently, in the event of any contradiction between the versions provided in other languages, the Spanish version will prevail.

PROFILE ANALYSIS

The information provided in the different forms, during the interaction with the website, and any other data provided during navigation, including the information provided by the cookies in relation to browsing habits, implies acceptance of the processing of this data, to be segmented or categorised in order to apply it to activity related to the management of general administration, information, marketing of advertising spaces, creation of profiles, analysis of proposals requested by users/customers, statistical studies of the services and content used, tastes and preferences, surveys and forms. The data used in the creation of these profiles is not data that allows for the identification of users but rather shows a graph of the type of public that interacts with the website: age, country, gender, etc.

A user who accesses this website explicitly consents to the use of this generic information for the profiling, segmentation, and categorisation of data for the purposes described in the previous section.

 

SOCIAL NETWORKS

 LOCA BCN SERVICES SL can have a presence on social media. The data processing carried out on people who become followers (and/or perform any linking or connecting action through social networks) of the official pages for LOCA BCN SERVICES SL on social networks will be governed by this section as well as by the conditions of use, privacy policies, and access regulations of the social network that is appropriate in each case and previously accepted by the user.

LOCA BCN SERVICES SL will process your data for the purpose of correctly managing its presence on the social network, informing you of activities, products, or services from the provider as well as for any other purpose that the regulations of the social network allow.

It is forbidden to publish any content:

–              that is presumed to be illegal under national, community, or international law or that engages in activities that are presumed to be illegal or that contravene the principles of good faith;

–              that violates the fundamental rights of individuals, does not show courtesy on the network, upsets or can generate negative opinions in our users or third parties and, in general, any content that   LOCA BCN SERVICES SL considers inappropriate;

–              and, in general, that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, privacy protection, the protection of the consumer, intellectual, and industrial property rights.

Likewise, LOCA BCN SERVICES SLreserves the right to remove any content that is considered inappropriate without previous notice from the website or the corporate social network.

In any case, if you submit personal information through the social network,  LOCA BCN SERVICES SL will be exempt from any liability in relation to the security measures applicable to this platform and to the user. If you want to know what these are, you should consult the specific terms of the network in question.

SENDING YOUR CV

In the event that the user submits their CV through our website, they are informed that the data provided will be processed by making them a participant in any selection processes that may take place, with the processor carrying out an analysis of the applicant’s profile to select the best candidate for the vacant position. This is the only official method to accept your CV, so CVs submitted by any other method will not be accepted. In the event of any change in your data, please notify us in writing as soon as possible in order to keep your data properly updated.

The data will be kept for the maximum period of one year after which it will be deleted, guaranteeing total respect for its confidentiality both in the processing and in its subsequent destruction. In this regard, after this period, if you wish to continue participating in the processor’s selection process, please send us your CV again.

The data may be processed by and/or communicated to the companies that are members of our group during the time your CV is retained and for the same purposes previously given.

 

 

CHANGES TO THIS PRIVACY POLICY

LOCA BCN SERVICES SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, can be withdrawn at any time by communicating with  LOCA BCN SERVICES SL according to the terms established in this policy for the exercising of rights. This revocation shall in no case be retroactive.

LEGISLATION

 

In general, the relations between  LOCA BCN SERVICES SL cwith the users of its telematic services, present on this website, are subject to the Spanish legislation and jurisdiction. The parties will expressly submit themselves to the Courts and Tribunals of  Barcelona for the resolution of all disputes arising out of or relating to its use..